Apple Pay vs PayPal - 2024 Comparison (2024)

Apple Pay vs PayPal - 2024 Comparison (1)Apple Pay vs PayPal - 2024 Comparison (2)

RATING:

4.7

(761)

Apple Pay has 761 reviews and a rating of 4.73 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.7

(761)

Ease-of-Use

5

/ 5

4.5

/ 5

Customer Support

4.5

/ 5

4.5

/ 5

Functionality

4.5

/ 5

4.5

/ 5

Last Review Written

April 10, 2024

May 8, 2023

Pros/Cons

  • Pros

  • Easy to integrate with our existing systems. Widely used and accepted in the market and with customers.

  • So many stores and websites accept Apple pay which is really nice. It's easy to add cards to your digital wallet and it's very secure.

  • Cons

  • Not accepted at all places yet. Sometimes glitchy and does not work at some merchants causing to then use card.

  • For instance it doesn't work with the bank that I have now versus the bank that I used to have before so it is frustrating. At least it doesn't take too long to receive through bank transfer though.

Read all user reviews

  • Pros

  • What I liked most about this software was definitely the customer service. They were excellent in helping solve my issue and in a timely manner.

  • Easy to use and acceptable by tons of merchants/sellers. I also appreciate their support, as they have helped me resolves issues promptly.

  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.

  • The two things I hate about PayPal is its account limiting and favoring buyers disputes over sellers. This has promoted so much fraud.

Read all user reviews

Pricing

Product Demo & Screenshots

Product Demo

N/A

Apple Pay vs PayPal - 2024 Comparison (5)Apple Pay vs PayPal - 2024 Comparison (6)

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Deployments

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone

Mobile - iPad

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

Apple Pay vs PayPal - 2024 Comparison (2024)

FAQs

Is Apple Pay better than PayPal? ›

Apple Pay has 763 reviews and a rating of 4.73 / 5 stars vs PayPal which has 24003 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

What are the disadvantages of using Apple Pay? ›

Cons of Apple Pay

Apple Pay is not accepted at all retailers and not compatible with all banks or card issuers. Backup may be required, just in case. Apple Pay only works if your phone does. You may still need to carry a physical credit card as a backup in case your battery dies or you misplace your phone.

What is the future of Apple Pay? ›

Expansion into New areas: Apple Pay is likely to expand into new areas, particularly in places where mobile payment acceptance is high. The platform's launch into emerging markets could hasten the region's transition to digital payments.

Is it more expensive to use Apple Pay? ›

Does it cost extra to use Apple Pay? No. Apple does not charge any fees when you pay with Apple Pay — in stores, online, or in apps. And Apple doesn't charge interest or fees when you use Apple Pay Later.

Is PayPal or Apple Pay safer? ›

The security of Apple Pay is one of the safest to date. It works through a separate chip in the device called the “Secure Element”, and for each transaction, this chip sends a one-time code that encrypts your data.

Is Apple competing with PayPal? ›

Still, the leadership transition comes as PayPal faces growing competition from a slew of digital payment options in the marketplace. In particular, Apple's development of its iPhone Apple Pay tool has been infringing on PayPal's growth prospects, said Mizuho analysts.

Why to not use Apple Pay? ›

Apple Pay requires you to use Face ID, Touch ID, or your passcode to make a purchase. So even if your phone is stolen, no one else can use your Apple Pay to buy something. On the other hand, a thief could easily use your stolen credit card at a store that doesn't match IDs and cards.

What are the cons of PayPal? ›

Despite the benefits, businesses should be aware of PayPal transaction fees, account freezes, lack of customization options, high currency conversion fees, and the possibility of chargebacks.

What are the pros and cons of PayPal? ›

Considerations with PayPal

There's no fee when you use PayPal as the payment method when shopping online. It's also free to transfer money to a bank account through a standard transfer. PayPal charges fees on other types of transactions, including: Sending money to personal connections with a card.

Is Apple Pay safe from hackers? ›

Apple Pay is designed with your security and privacy in mind, making it a simpler and more secure way to pay than using your physical credit, debit, and prepaid cards. Apple Pay uses security features built-in to the hardware and software of your device to help protect your transactions.

What are the pros and cons of Apple Pay? ›

Pros & Cons of Using Apple Pay
  • No Cards to Carry. Apple wants consumers to do away with physical wallets. ...
  • Not Universally Accepted. ...
  • Secured Transactions. ...
  • No Technology is Foolproof. ...
  • No Need for Internet. ...
  • Batteries Required. ...
  • Transaction Privacy. ...
  • Privacy is not Absolute.
Aug 29, 2023

What is the difference between Apple Pay and Apple Wallet? ›

What is the difference between Apple Pay and Apple Wallet? Apple Pay is the safe way to pay and make secure purchases in stores, in apps, and on the web. Apple Wallet is the place where you store your credit or debit cards so you can use them with Apple Pay.

What is so special about Apple Pay? ›

Apple Pay allows you to make easy, secure and private transactions in shops, in apps and on the web. You can also send and receive money with friends and family using Apple Cash (US only). And with contactless rewards cards in Wallet, you can receive and redeem rewards when you pay using Apple Pay.

Is there a better way to pay than PayPal? ›

Venmo is a mobile payment service that makes transferring money easier for small businesses. With over 60 million active users, it provides a social way to transact, without the need for a PayPal account. Payments can be made through the app or in-person via a QR code.

Is it better paying with PayPal? ›

PayPal prioritizes enabling safe transactions to allow users to send and receive money electronically. Compared to a credit card, PayPal can be considered just as safe. Learn about the differences and similarities between the safety of PayPal versus a credit card as well as how to take precautions to reduce risk.

Why is it better to pay with PayPal? ›

PayPal is a fast, secure way to pay online. We help you make purchases at millions of online stores across more than 200 global markets – all without the hassle of converting currency first. It's free to sign up for an account and download our app to send and receive money.

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