Protect your purchases with PayPal.
If you don't receive your order, or it shows up different than described, PayPal Purchase Protection will help you get reimbursed for eligible items.1 Terms and limitations apply.
We’ve got your back after checkout.
Pay how you want topay.
When you check out with PayPal, eligible purchases are protected no matter how you choose to pay — credit, debit, PayPal balance and more.1
Pay people withconfidence.
You can even protect eligible purchases1 when you send money through Goods & Services at no cost to you.
From home goods tohotels.
Purchase Protection covers most items purchased with PayPal. Help protect your spending on items like apparel, travel and more. Terms and limitations apply.
Get settledquickly.
If there’s an issue, we’ll help get it resolved. On average, claims are settled in 14 days so you can count on a timely decision.2,3
Need to submit a claim?
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We’ll review your claim and get back to you with any additional requests and a final decision.
Shop smart with Purchase Protection.
See how Purchase Protection works — and how we've got you covered.
Frequently askedquestions
Get to know PayPal security
Your security is our priority. Learn more about how PayPal works to protect your financial data, payments, and eligible purchases every step of the way.
Trust the way youpay
Easily and securely spend, send, and manage your transactions—all in one place. Download the app on your phone or sign up for free online.
Scan the code or enter your number to get the app.
By clicking Send Link you agree to receive a text message with a link to the PayPal app. Message and data rates may apply.
